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  Call Center Strategies Interview

Mark Landiak, President of CDI, discusses the  benefits of a Call Center Coaching Strategy that drives Performance & Proficiency.
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  Call Center Strategies Interview

Mark Landiak, President of CDI, discusses the  benefits of a Call Center Coaching Strategy that drives Performance & Proficiency.

 

Listen to the recording of this interview. Click here for Part A.     

Click here for Part B.

pdf Landiak Interview Outline

 
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